1. If our customer find any quality problem after you receive the items we send. In this case,please take a photo about the products and send e-mail to us,after we confirm,we will re-send the product to you or full refund to you.
2. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.Customer will be responsible for the charge to ship the item back to us.
3. Refunds are issued in the same form in which the original payment was made and may take up to 7-30 business days after the receipt of goods.No Return or Exchange for these products once they have been used.
4. Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
5. You may return all items sold by Sell At Cost within 15 days of delivery for a refund, as long as it is unused and in a good condition(These categories cannot be returned: Beauty).
6. After you submit the form below successfully, our customer service will approve your request as soon as possible, once the request has been approved，they would send the return address to your email.
If you have any additional shipping inquiries, please do not hesitate to contact us.Thank you!
Please complete the form below to request an RMA number.